First-Time Deposit Policy

A 50% online deposit is required for all new clients to secure their first appointment.

Your deposit amount will be deducted from your appointment total.

 You will receive a Square Invoice link to your email after your booking request is received.

Your request will be cancelled and a new reqest will be required if no payment is received after a full business day.

Your appointment time will be put on hold until the payment.​

 In the case of a valid cancellation (no same-day cancellations), your deposit will be refunded in full.

Thank you for your cooperation.​​

On Your Appointment Day

Please come alone to your salon appointment as entry is for clients only.

Please plan for any guests to wait at a different location until you are done; thank you!

Please refer to the entry instructions at the bottom of your confirmation email for extra help.

More location/entry details are posted under my Instagram highlights. Thank you!

 

Cancellation Policy

If you must cancel/reschedule your appointment, you can do so online up to 24 hours before.

In case of a no-show/same-day cancellation/cancellation due to considerable lateness, your deposit is non-refundable.

I am unfortunately unable to accept further appointments if a client no-shows to their first appointment without messaging.​

If you are a returning client and must cancel same day, a 50% cancellation fee will be charged at your next appointment.

Thank you for your understanding.

Late Arrival Policy

Please be mindful of the clients after you and make sure you arrive on time for each appointment. If you will be more than 15 minutes late, your appointment will be cancelled. If possible, an adjustment to a shorter design can be discussed (no price adjustments).

If you are running late, please be communicative and send me a message as soon as possible. Unfortunately, if late arrivals are repetitive, I am unable to accept further appointments.  

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Design Policy

Design inspiration images are welcome under the acknowledgement that all designs are done using the salon products only and exact replications are not always possible. Since I specialize in hand-drawn nail art, I cannot replicate designs that are centered around 3D parts, stencils, and stickers. Charms are add-ons to your design, and they can be selected on the day from what is available at the time of your appointment.

Health Policy

To maintain the safety and health of everyone involved, the salon may choose to refuse services to those with any of the following symptoms:

• infections of the nail/surrounding skin upon arrival

• history/symptoms of gel and acrylic allergies

• significant bleeding from the nail/surrounding skin upon arrival

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Repair Policy

Within 7 days after your nail appointment, repairs of any gel and acrylic chipping and lifting are free of charge. Free repairs only apply to clients who contact the salon within 7 days after the appointment and come in for the repair within 9 days after the appointment.​

Please understand that the free repair policy does not cover:

• adding extensions to fix a broken natural nail after receiving a gel service

• changing the design/shape/length

• removing a whole set

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Any claims regarding the salon services resulting from client negligence of the above policies are not accepted.